You will lead, manage and develop the Accounts Payable and Accounts Receivable team, fostering a culture of customer service excellence, accountability and continuous improvement. You will oversee daily operations, resource planning and workflow management to ensure deadlines are met, objectives are achieved and service levels are maintained. You will promote cross-training, succession planning and the development of team capability to build resilience and reduce key-person dependency.
You will be responsible for the end-to-end Accounts Payable function, including purchase order support, invoice processing, supplier verification, payment runs and adherence to financial controls. You will ensure suppliers are paid accurately and on time, resolve payment queries in collaboration with Procurement, maintain accurate creditor records and oversee reconciliations and issue resolution. You will also develop and monitor Accounts Payable performance measures and reporting.
You will oversee the full Accounts Receivable and Credit Control cycle, including credit checks, invoice generation, debt management, cash allocation and query resolution. You will manage aged debt reviews, debt recovery activity and bad debt provisioning, while ensuring compliance with invoicing procedures, service date requirements and income recognition policies. You will maintain accurate debtor records and reconciliations and develop and monitor Accounts Receivable KPIs and performance reporting.
You will ensure all transaction processing complies with financial controls and segregation of duties requirements. You will maintain Accounts Payable and Accounts Receivable process documentation, standard operating procedures and working templates, ensuring they remain up to date as systems and processes evolve. You will support system implementations and integrations, drive process improvements and automation, and promote the effective use of finance systems and reporting tools across the team.
Working closely with internal and external stakeholders, you will provide a responsive and high-quality service and act as the primary escalation point for Accounts Payable and Accounts Receivable matters. You will produce reporting on key operational metrics, including service levels, aged debt, cash allocation and payment performance, and contribute to finance and business improvement initiatives.
You will also ensure the timely completion of month-end and year-end activities, including subledger close processes, reconciliations and balance sheet reviews. You will provide schedules, analysis and supporting information for internal and external audits, ensuring financial records are accurate, complete and audit-ready.